Cytech Digitals Shipping Policy
Shipping Policy
- Service Area & Products
- We currently deliver to all locations within Kenya
- Our shipping policy applies to all products in our catalog
- All orders are processed in Kenyan Shillings (KES)
- Shipping Costs
- We charge a flat rate shipping fee of KES 500.00 for all orders
- This rate applies regardless of order size or weight
- The shipping cost will be clearly displayed at checkout
- Delivery Times & Schedule
- Order Cut-off Time: 8:00 PM (East Africa Time/Nairobi)
- Orders are processed and delivered Monday through Friday
- Handling Time: 0 business days (same-day processing if before cut-off)
- Transit Time: 1 business day
- Total Estimated Delivery Time: 1-1 business days for all destinations
- Important Delivery Information
- Deliveries are only made on business days (Monday to Friday)
- Orders placed after the 8:00 PM cut-off will be processed the next business day
- Delivery times may be adjusted during public holidays
- All delivery times are estimates and may vary based on location
- You will receive tracking information once your order is dispatched
- Order Processing
- Orders placed before 8:00 PM will be processed the same day
- Orders placed after cut-off time will be processed the next business day
- We will notify you via email once your order has been processed and shipped
- Standard handling time is 0 days for all orders placed before cut-off
- Special Circumstances
- Delivery times may be extended during peak seasons or holidays
- We will communicate any expected delays or changes to delivery schedules
- Force majeure events may affect delivery times
Please note:
- Shipping times are estimates and may vary based on circumstances
- We are not responsible for delays caused by unforeseen events or circumstances beyond our control
- For any shipping-related queries, please contact our customer service team
This shipping policy is subject to change. Any modifications will be updated accordingly.
For additional information or specific delivery inquiries, please contact us at:
📧 Email: sales@cytechdigitals.com
🌐 Website: https://cytechdigitals.com